About Your Data Request

Gig economy platforms like Uber, Bolt, Deliveroo collect a lot of data from you when they monitor how you work. This can include information about your trips, revenue, ratings, location, driving behaviour, app use and more.


Worker Info Exchange files Subject Access and Data Portability requests to platforms you work for. Subject Access Requests and Data Portability Requests are legal rights given to you under Data Protection law. When you invoke these rights, any organization that has data about you, must provide you with a copy of this data, including information about why they collect this data, who they share it with, and if they make any automated decisions about you, as well as the logic of those decisions. 


We collect this data to support you and other workers in exercising your rights. This may include instances where you have been unfairly dismissed from work, or if your rights under data protection laws have been violated. We also aggregate this data to conduct research and analysis on labour conditions offered by platforms, and the quality and quantity of work given to workers. Our goal is to better understand the quality of work being offered to workers on the platforms, so we can advocate for better and fairer treatment.

We may receive your data in different ways :


  1. You can fill this form to authorize Worker Info Exchange to submit data requests on your behalf. You also authorize us to file complaints on your behalf to the relevant authorities, if necessary.

  2. You may submit a data request to the platform on your own, and share the data you receive with us. If you would like assistance and support in sending a data request, contact us at research@workerinfoexchange.org


When you authorize us to request data, or share data with us directly, we will also share this notice with you for your records.


If you authorise Worker Info Exchange to submit data requests on your behalf, we may collect additional personal data from you. This is because platforms often request proof from us that we have your authorization to request data.

We will never sell your data to third parties, or share it for any commercial purposes such as advertising or marketing.


Privacy and Data Protection


Worker Info Exchange will be the data controller for the purposes of the data you submit and the data we receive from platforms. You can contact us at : office@workerinfoexchange.org


If we receive data on your behalf, we will notify you within 30 days.


We may share aggregate data with certain third parties for purposes of research and data analysis on the work conditions listed above. Worker Info Exchange is also in the process of designing data governance structures, modelled on data trusts or data cooperatives, that can allow direct participation from workers in deciding questions about data sharing.


We retain your data for only as long as necessary to support your deactivation investigation, or in cases where we file complaints on your behalf, for as long as the complaint procedure is under way.


Your Rights


You have the right to request a copy of all personal data we have of you, as well as the right to seek rectification, or deletion of your data.


You also have the right to ‘port’ your personal data from us to another data controller.


You have the right to lodge a complaint before the relevant supervisory authority. You can find more information here.


If you would like to exercise any of these rights, you can contact : office@workerinfoexchange.org


We take all reasonable steps to process your data securely and privately. We employ various technical and organizational measures to minimize the risk of unauthorized access to your data. Data is encrypted where possible. This includes limiting internal access to your data to people with specific job responsibilities with respect to data. We conduct staff training to ensure understanding of and compliance with data protection obligations.